How does QuantumDesk pricing work?

QuantumDesk uses custom, hybrid pricing based on your support landscape. The team analyzes your ticket volume, required integrations, and AI capabilities to create a transparent, usage-based proposal without hidden fees or per-seat licenses.

What payment methods does QuantumDesk accept?

QuantumDesk accepts standard business payment methods such as bank transfers and major corporate cards. You can confirm available options with the sales team when requesting your custom pricing proposal.

Can I pay in my local currency?

QuantumDesk offers flexible billing and can support payments in multiple currencies for eligible regions. Currency and billing details are finalized during the sales and onboarding process.

Can I start with one support channel and add more later?

Yes. You can begin with a single support channel and expand to additional channels like WhatsApp, email, Instagram, Facebook, Telegram, or live chat over time. QuantumDesk is built as an omnichannel workspace, so you can add or adjust channels as your operations scale.

How long does implementation usually take?

Implementation time depends on your ticket volume, number of channels, and integrations such as Zendesk, Intercom, or Shopify. After QuantumDesk analyzes your support landscape, the team provides an estimated implementation timeline alongside your custom proposal.

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Hybrid Pricing for Agentic Support

AI agents, seats, and an annual credit pool on every plan. Need more?

$0.79

a credit, uncapped.

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Proof of Concept

Trial upto 28 days

Free

Start for free

Complete product with full functionalities

Upto 2 seats

AI Agents Beta

Two Channels, unified inbox

Basic dashboards

Starter

For small teams formalizing
their support.

$25 /user

Start for free

2 AI Agent

Upto 5 seats

1,000 AI credits / yr

then $0.79 / credit · no cap

Unified inbox with All channels

Shopify & Slack Integration

Growth

Best Value

For scaling teams that live in
the inbox.

$45 /user

Start for free

4 AI Agents

Upto 10 seats

2,500 AI credits / yr

then $0.79 / credit · no cap

Everything in Starter

Shopify & Slack Agents

Workflows & SLAs

Prompt Based Analytics

Pro

For high-volume support organizations.

$65 /user

Start for free

Unlimited AI Agents

Upto 20 seats

5,000 AI credits / yr

then $0.79 / credit · no cap

Everything in Growth

CSM & Priority Support

SLA Agreement

SSO & SAML

*Limited-time early-bird pricing. Claim it while you can.

Proof of Concept

Trial upto 28 days

Free

Start for free

1 AI Agent

3 seats

1 AI Agent

then $0.79 / credit · no cap

Two Channels, unified inbox

Basic dashboards

Starter

For small teams formalizing
their support.

$1494 /user

Start for free

2 AI Agent

5 seats

1,000 AI credits / yr

then $0.79 / credit · no cap

Unified inbox with All channels

Shopify & Slack Integration

Growth

Best Value

For scaling teams that live in
the inbox.

$2490 /user

Start for free

4 AI Agent

10 seats

2,500 AI credits / yr

then $0.79 / credit · no cap

Everything in Starter

Shopify & Slack Agents

Workflows & SLAs

Prompt Based Analytics

Pro

For high-volume support organizations.

$4980 /user

Start for free

Unlimited AI Agents

20 seats

5,000 AI credits / yr

then $0.79 / credit · no cap

Everything in Growth

CSM & Priority Support

SLA Agreement

SSO & SAML

*Limited-time early-bird pricing. Claim it while you can.

Custom

ENTERPRISE

For enterprises with bespoke scale and security needs dedicated infrastructure, custom credit pools, and a solutions engineer.

Contact Sales

Seats

30+

AI Agents

Unlimited

Credits

Custom pool

Pricing

Pay for what you "Use"

Usage-based pricing for your annual ticket volume. No platform fee, no per-seat charge.

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Why we’re different

One plan one invoice

No volume cap

Usage never gets throttled. A traffic spike resolves at the same flat rate, peaks don't break your support or your budget.

Predictable AI

An annual credit pool covers your baseline. Beyond it, a flat $0.79 per resolution, no tiers, no surprise multipliers on the invoice.

Room to grow

Generous seats at every tier and unlimited AI agents from Pro up. Add teammates and agents without re-pricing the whole account.

AI Credits

An annual pool that scales with your tier.

Each AI resolution uses one credit. Beyond your pool, it's a flat $0.79/credit. No tiers, no caps, no throttling.

Micro

500credits / yr

Starter

1,000credits / yr

Growth

2,500credits / yr

Pro

5,000credits / yr

Compare Plans

Everything, side by side

Pick a plan and your expected monthly AI resolutions.
We'll add any overage at $0.79 / credit.

Plan

Simple black downward arrow on a light gray background.

AI agents

Unlimited

Team seats

30+

Included AI credits/yr

500

1,000

2,500

5,000

Custom

Overage rate

$0.79

Volume cap

None

Channels

Email & live chat

WhatsApp & social

AI & Automation

Smart Assist drafts

Autonomous resolution

Analytics & Admin

Real-time dashboards

Basic

Standard

Advanced

Roles & permissions

Beta

SSO / SAML

Beta

Audit logs

Beta

Turn support from a cost center into a capacity engine.

Resolve more, hire on your own terms, and give every customer a faster answer

Schedule a Demo